Privacy Statement

By using our website or by contacting us, we receive certain information from you. We attach great importance to the protection of your personal data and always handle your data with care. With this privacy statement, we want to inform you about the processing of personal data we collect from you.

Which personal data do we process?
When you use our services or contact us

Contact details, like your name, address, email address and telephone number;

Date of birth;

Financial data, such as the payment type you chose and when you paid;

Order details, which products you want to buy and have already bought from us;

Account information; andother relevant information;

When you visit our website:
We can use cookies to make our website work properly. A cookie is a small text file that is placed on your device during your visit to our website. Information about how you use our website is stored in such a cookie.

We may only process personal data if we have a legal basis for this. We base ourselves on the following principles:

1. Consent;

2. Contract;

3. Legal obligation;

4. Our legitimate interests such as, marketing purposes and improving our services. If there is a legitimate interest, we will of course check whether such interest does not override your rights or interests.

We can use your personal data to:

Identify you as a person and to address you by your name;

Execute the agreement we have with you, including the delivery of products and payment processing;

Check whether you are older than 16 and to send a surprise on your birthday;

Protect, investigate, and deter against fraudulent, unauthorized, or illegal activities;

Respond to your comments or inquiries;

Be able to contact you;

Make our website work properly and improve our services;

Offer promotional communications about our products and services;

Save and handle potential job applications;

Meet legal obligations if applicable, such as collecting information that is necessary for tax return.

Disclosure to third parties.
We may also disclose your information to third parties if we determine that such disclosure is legally required or reasonably necessary for the execution of the agreement. Relevant examples of such disclosure include submitting your personal data to a third party that is responsible for executing an agreement or using this data to accurately respond to questions or complaints.

We use third parties to send your order. They need to know where they can deliver your order. Therefor we share your address details and e-mail address with them so that they can deliver your order and keep you informed about the shipment.

Furthermore, your data will only be passed on to persons or bodies outside the European Economic Area (EEA) if the country in question has an appropriate level of data protection.

Special and/or sensitive personal data. 
We do not intend to collect data of our website visitors who are younger that 16 years of age, unless the parents or guardian granted permission for this data collection. However, we cannot check whether a website visitor is older than 16 years If you are convinced that we have collected personal information about a minor without this permission, please contact us using the contact details below. We will then make sure that this data will be deleted.

Data retention.
We will retain your personal information for the period necessary to fulfill the purposes outlined in this privacy policy and will not store this information for more than two (2) years after the data is no longer necessary or those purposes, provided that no legal requirements exist to the contrary such as in the case of retention periods required by law.

We would like to inform you of your rights concerning the collection and use of your personal data.

Access their personal data

Individuals have the right to access the personal data we collect and may obtain a copy of this data by contacting us.

Right to rectification

Individuals have the right to have personal data rectified if it is incomplete and/or erroneous and can make a request for rectification. You can change (some of) your personal data in your account by editing your profile or by contacting us.

Right to erasure (‘right to be forgotten’)

In some circumstances, you have the “right to be forgotten”. Those circumstances include:

The personal data are no longer necessary in relation to the purposes for which they were collected and/or processed;

You withdraw the (explicit) consent you previously provided to process the information, and there is no other legal ground for the processing;

You object to the processing of your personal data and have legitimate, compelling reasons which supersede our interests and reasons for processing your data;

You object to your personal data being processed for direct marketing purposes;

There are (no longer) any legal grounds for processing your data;

We are obligated to delete your personal data after the time limits set by laws or other regulations;

You are below the age of 16 and our website has collected your personal data;

Right to restriction of processing;

Individuals reserve the right to minimize the processing of your personal data. If we are informed that we are using incorrect personal data, we will not use this data until it has been rectified. We will furthermore restrict processing data if the processing is either unlawful or no longer necessary, or you oppose the erasure of your personal data and instead request the restriction of their use.

Right to data portability

You reserve the right to data portability, i.e. to receive the personal data concerning you that you have provided to us.

Right to object

You have in some cases the right to object, for example because of your specific situation or against direct marketing.
If you would like to exercise any of these rights, please get in touch with us using the contact details provided below.

BLACK REAPER B.V.
info@blackreaper.nl
Sint Gillisstraat 9
6181 GB Elsloo
The Netherlands

Complaints.
If you are unhappy with the way we collect, store, or process your personal data, please contact us. If the situation is not resolved to your satisfaction, you may file a complaint with the Dutch Data Protection Authority (DPA).

Updates to our Privacy Policy.
We have the right to adjust this privacy statement. If there are any changes, we will publish them on our website.